Privacy Policy

Privacy Policy

Last Updated: Mai 3, 2023

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service and informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined in the following conditions. The following definitions will have the same meaning whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our service or parts of our service.

Application means the software program provided by the Company that You download on any electronic device, named Naviafri.

The Company (referred to as “the Company”, “We”, “Our” or “Us” in this Agreement) refers to Naviafri, ( NaviAfri ,  Eastpark mall, Lusaka , zambia )

Country refers to Zambia.

Device means any device that can access the Service such as a computer, mobile phone, or digital tablet.

Personal Data means any information relating to an identified or identifiable person.

Service refers to the Application.

Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which that individual is accessing or using the Service, as applicable.

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data

When using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Phone number

Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as the time and date of your visit, unique device identifiers, and other diagnostic data.

When you access the Service through or via a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, unique device identifiers, and other diagnostic data.

Information Collected While Using the Application

When using our application, in order to provide features of our application, we may collect, with your prior permission:

Information about your location

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server, or may simply be stored on your device.

You can enable or disable access to this information at any time, through your device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the use of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The personal data you provide can give you access to different features of the Service that are available to you as a registered user.

For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Service.

To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as push notifications from a mobile application concerning updates or informative communications related to features, products, or contracted services, including security updates, when necessary or reasonable for their implementation.

To manage your requests: to attend and manage your requests to us.

For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our Service users is among the assets transferred.

For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Personal data preservation

The Company will only retain your personal data for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, unless this data is used to strengthen security or to improve the functionality of our service, or we are legally required to retain this data for longer periods.

Transfer of your personal data

Your information, including personal data, is processed at the Company’s operating offices and in any other locations where the parties involved in the processing are located. This means that this information may be transferred and stored on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of your personal data

Business transactions

If the Company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your personal data if required by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protection against legal liability
  • Security of your personal data

The security of your personal data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children’s privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we rely on consent as a legal basis for processing your information and your country requires parental consent, we may require your parent’s consent before we collect and use that information.

Links to other websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will notify you by email and/or by a visible notice on our service, prior to the change becoming effective, and update the “last updated” date at the top of this privacy policy.

It is advised that you review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.